I'm Caro — and I believe there is always a way forward.

My journey into this work wasn't a straight line.

In fact, some of the experiences that have shaped me most are the ones I would never have chosen.

At 19, I experienced sudden, debilitating anxiety and panic attacks. At one point, leaving the house became incredibly difficult and even a seven-mile drive into town felt impossible.

I know what it is like when your world suddenly feels smaller than it used to.

Thankfully, my story didn't end there.

With the support of an amazing Life and Confidence Coach, Ian Banyard, I began exploring NLP and Life Coaching and slowly started finding my confidence again.

That journey eventually led me to create SWYCHI — “So what... you can handle it.”

I went on to work with 1:1 clients and run Confidence Clinics, including a Fear of Flying Clinic from Carlisle Airport and a Confidence for Equestrians event.

Life then took me in other directions, including nearly 25 years working in local government, in Town Planning.

But the thread running through everything has always been the same:

I have always wanted to help people believe that change is possible.

I trained in EFT Levels 1 and 2 with Nicky Forbes and later went on to complete my Advanced EFT Practitioner training with Nicky.

It was one of those “right thing, right time” moments that changed the direction of my life.

EFT helped me begin to release things I had carried for a very long time, and I experienced first-hand how powerful it can be to have a safe space to acknowledge what is happening inside us — without needing to fight it or judge ourselves for it.

I have since continued to develop my skills, including training in Matrix Reimprinting, alongside my Reiki and NLP background.

I have experienced anxiety, panic, agoraphobia, abusive relationships and periods of enormous stress.

I have also experienced the physical impact that stress can have on the body, including losing much of my hair through a particularly stressful period of my life.

I don't share this because I believe my experience is the same as yours.

It isn't.

I share it because those experiences have given me a deep empathy for what it can feel like to struggle — and a genuine belief that we don't have to stay stuck where we are.

Through these difficult experiences, I have gained an empathetic understanding that enables me to support others with compassion rather than judgement.

I'm an Advanced EFT Practitioner, Matrix Reimprinting Practitioner, Reiki Master and NLP Business Practitioner, and I work with people and animals using a combination of techniques tailored to the individual.

My philosophy is simple:

You are not broken. You don't need fixing. And you always have more choice than you might think.

Sometimes we just need a little support to find it.

I'm still learning, still growing and still realigning my own life on purpose.

And perhaps that's one of the reasons I love this work so much.

Because I know that life can change.

And I know that sometimes, the smallest step can be the beginning of something completely different.